Terms of service
How we work together.
Plainly stated, so there is nothing to discover later. These terms sit under every engagement; the written scope for your work sits on top of them and takes precedence where the two differ.
Who you are contracting with
Brandloom Management, RC 8188019, registered in Nigeria and operating from Abuja. These terms cover use of this website and the general basis of our engagements.
Scope is always written
No work begins on a conversation alone. Every engagement is set out in writing — what is included, what is not, who leads it, and what it costs. Anything outside that scope is quoted separately before it starts.
How we bill
Retainers are invoiced monthly in advance. Projects are invoiced in stages against the written scope. Third-party costs — media, vendors, platforms, government fees — are passed on at cost.
What we need from you
Timely decisions, accurate information, and access to the accounts, people and rooms the work depends on. Where an engagement stalls for reasons on your side, timelines move accordingly.
Confidentiality
We treat everything we learn about you or your institution as confidential, indefinitely. This holds with particular force for royal households, and it survives the end of the engagement.
Publicity and consent
We name a client, quote a client, or show work only with written consent. Where consent is not given, the engagement is simply not published — and consent can be withdrawn.
Ownership and handover
On full payment, the work is yours — accounts, platforms, files, records and know-how are handed over in your name. We keep the right to describe the work in general terms only.
Limits
We do not guarantee particular commercial outcomes, press coverage, audience growth, appointments or the decisions of third parties. Our liability on any engagement is limited to the fees paid for it.
Ending an engagement
Either side may end a retainer on thirty days written notice. Work completed and costs committed up to that point remain payable, and we will hand over cleanly.
Governing law
These terms are governed by the laws of the Federal Republic of Nigeria. We will always attempt to resolve a dispute in conversation before anything else.
Questions about this page
Brandloom Management · RC 8188019 · Abuja, Nigeria
hello@brandloom.ng · +234 701 725 6596